What are credits?
Credits are the virtual currency unit used to pay for AI tool generation. The number of credits required for each tool depends on the computing demand. You can check the number of credits needed per generation in the table above.
What is the validity period of credits?
All purchased credits are permanent and can be used anytime, with no time limit.
What payment methods do you support?
We support credit cards, debit cards, Google Pay, and AliPay. If you would like to use other payment methods, please contact our customer support team.
Can I cancel my package?
No, you cannot cancel your package. Credit purchases are one-time payments and will not be automatically renewed or monthly deducted.
Is your payment service secure?
Yes, it is secure. All payments through FamilyPro are processed through encrypted secure channels, with security standards consistent with global large platforms. We do not directly save your payment information, and every transaction is verified for security.
Can I request a refund?
If you encounter any issues during generation, please let us know. We will compensate you with the corresponding credits after verification.